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NJ TRANSIT INSTALLS MORE MODERNIZED TICKET VENDING MACHINES

Upgraded Machines Coming to Various Bus Facilities Statewide, Improving the Customer Experience

June 23, 2020

 

NEWARK, NJ – NJ TRANSIT continues to advance the installation of new and improved ticket vending machines (TVM) at several locations systemwide. This next phase of a continuing rollout will see additional TVMs replacing older machines at ten bus facilities.

This is the third phase of an ongoing program to modernize fare payment systems and enhance the customer experience.

“This next phase of the program will build on the success of the previous two deployment phases. The initial customer feedback on the new TVMs has been overwhelmingly favorable,” said NJ TRANSIT President & CEO Kevin Corbett. “Due to a redesign, these new TVMs are faster, easier for people with disabilities to use, user-friendly and have new screens that can display important travel information and advisories. Customers can even pay with a phone and will no longer need to insert debit or credit cards. We look forward to the continued systemwide rollout of these new TVMs as we remain committed to leveraging technology to improve the customer experience.”

The new TVMs have improved features making them quicker and easier for customers to use, are easier for people with disabilities to use and include audible as well as visual instructions. NJ TRANSIT customers will have the capability to purchase tickets using contactless cards and mobile wallet applications and will no longer need to insert debit/credit cards into the machine. The machines also have improved functionality, with faster printers and new displays providing customers with important travel information and advisories.

TVMs will be replaced at the following locations:

  • Wildwood Bus Terminal, 4510 Washington Avenue
  • Atlantic City Bus Terminal, 1901 Atlantic Avenue
  • Greyhound Bus Terminal, 1001 Filbert St, Philadelphia
  • Avandale P&R, Sicklerville
  • Lakewood Bus Terminal, 1st & Lexington avenues, Lakewood Township
  • Howell Park & Ride, Aldrich Road
  • Walter Rand Transportation Center, Camden
  • Old Bridge Park & Ride, 1111 Route 9
  • Journal Square, 138 Magnolia Avenue, Jersey City
  • Union Hill Park & Ride, Union Hill Road, Marlboro Township

After installation is complete, an assessment of the TVMs will be made before
NJ TRANSIT continues the rollout/replacement of any additional machines. NJ TRANSIT anticipates replacing all TVMs statewide with this newer, customer-friendly model.

About NJ TRANSIT

NJ TRANSIT is the nation's largest statewide public transportation system providing more than 925,000 weekday trips on 253 bus routes, three light rail lines, 12 commuter rail lines and through Access Link paratransit service. It is the third largest transit system in the country with 166 rail stations, 62 light rail stations and more than 19,000 bus stops linking major points in New Jersey, New York and Philadelphia.