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NJ TRANSIT NJ TRANSIT

rail resumed

RAIL SERVICE RESUMED

NJ TRANSIT and the Brotherhood of Locomotive Engineers & Trainmen (BLET) have announced a tentative agreement. As a result, full NJ TRANSIT train service has resumed.

Trip Planner

The Trip Planner on the njtransit.com homepage is available now for rail trip planning.

Ticketing

Train tickets for travel on Tuesday, May 20th are available for purchase in the NJ TRANSIT Mobile App and at Ticket Vending Machines (TVM).

Contingency Bus Service from Park & Rides

NJ TRANSIT is no longer operating supplemental bus service from regional Park & Rides.

Customer Service

NJ TRANSIT Customer Service live operators are available until 5pm on Tuesday, May 20th for assistance at 973-275-5555. After closing at 5pm on Tuesday, NJ TRANSIT Customer Service will resume its normal call center hours of operation on Wednesday, from 8:30a-5pm.

Ticket Expirations & Refunds

Customers whose tickets expired during the strike will see the following:

  • For NJ TRANSIT train tickets and passes that expired between Friday, May 16th through Monday, May 19th, those tickets and passes will have their expiration dates extended through the end of service on Saturday, May 24th. Tickets that expired in the NJ TRANSIT Mobile App will be restored to the user’s wallet over the next 48 hours.
  • For May NJ TRANSIT train monthly pass holders, those passes will be valid for travel and honored through Wednesday, June 4th.

Ticket refund requests can be made per NJ TRANSIT’s refund policy by contacting NJ TRANSIT Customer Service.