Customer Service

Customer Feedback Form

Submit compliments, concerns and feedback to Customer Service via our online form.

Customer Service Locations

Visit us in person.

NJ TRANSIT Information

(973) 275-5555 Operator assistance 8:30 AM–5 PM daily, automated info 24 hrs/day.

(800) 772-2287 TTY For the hearing impaired.

Suspicious Activity Hotline

(888) 847-7658 Report unattended packages or suspicious activity.

Lost & Found

Leave something behind? We can help.

Trip Planning Tools

We offer several ways to plan your trip online.