New signs highlight system that provides bus customers with on-the-go schedule information

December 16, 2010

NEWARK, NJ — NJ TRANSIT Executive Director James Weinstein joined Morris County Freeholder Director Gene Feyl today at Morristown Station to reveal the first “My Bus” sign installed in Morris County—one of thousands of special new bus stop signs springing up across New Jersey as part of the agency’s “My Bus” program, which gives NJ TRANSIT customers unprecedented access to bus schedule information while on the go. 


“As part of our ongoing effort to use technology to improve the way customers access travel information, My Bus literally puts bus schedule information at the fingertips of any customer who has the ability to send a text message,” said Weinstein.  “As the rollout of My Bus signs continues throughout New Jersey, we expect the system to become a very popular feature among our customers.” 


“The new ‘My Bus’ program will make taking the bus in Morris County an even more attractive option by making schedule information accessible to anyone with a cell phone,” said Morris County Freeholder Director Gene Feyl.  “I am grateful for NJ TRANSIT’s efforts over the past year to improve the riding experience for Morris County residents.”    


My Bus, which launched in October, gives travelers the ability to find out when the next bus is arriving at more than 19,000 bus stops all over the state.  Based on a system of bus stop ID numbers—unique five-digit numbers NJ TRANSIT has assigned to each of its bus stops—My Bus enables customers who have cell phones with SMS (text messaging) capabilities to receive bus schedule information for a specific stop directly to their phones. 


Customers may text their five-digit bus stop ID to “MyBus” (69287), and My Bus will respond via text message with the routes and times for the next scheduled trips that serve that bus stop.


As part of the program, NJ TRANSIT will install new My Bus signs at bus stops statewide, displaying the bus stop ID and instructions for how to use the My Bus system.  Sign installation began in November in Atlantic County before moving to Morris County this month, with implementation across the state anticipated by the end of 2011. 


Customers can also obtain their bus stop ID online at njtransit.com/mybus.  Simply enter an address, and the website will show the nearest bus stops, including street names, a Google map, and the bus stop ID numbers.


My Bus is also improving the functionality of NJ TRANSIT’s IVR (interactive voice response) system. Now, when customers call NJ TRANSIT either directly at 973-275-5555 or via 511, they have the option of inputting their bus stop ID number to get the next three scheduled trips or more.  This feature makes automated bus schedule information available 24 hours a day for the first time.




NJ TRANSIT is the nation's largest statewide public transportation system providing more than 895,000 weekday trips on 240 bus routes, three light rail lines and 12 commuter rail lines. It is the third largest transit system in the country with 165 rail stations, 60 light rail stations and more than 19,000 bus stops linking major points in New Jersey, New York and Philadelphia.