Skip to main content


Important Update to NJ TRANSIT Ticket Policy – Effective July 1, 2024

See an important update about ticket refund eligibility.

Beginning Monday, July 1, 2024, all printed and digital NJ TRANSIT one-way tickets will now have a 30-day expiration period. Here are the details of the updated policy:

  • Any one-way tickets purchased on or after July 1, 2024, will be valid for 30 days, including the date of purchase.
  • Any tickets purchased prior to July 1, 2024, will expire on July 31, 2024, regardless of their original date of purchase.
  • Click here for information about the NJ TRANSIT refund policy.


  • Effective July 1, 2024, the 20-trip FLEXPASS pilot fare will be discontinued.
  • The last date to purchase a FLEXPASS will be June 30, 2024.

We understand this change may require adjustments, and we are here to assist you. For more information on how this policy may affect your travel plans and for assistance with any questions, please visit our website at or contact our customer service team via the available methods listed at

Thank you for choosing NJ TRANSIT. We appreciate your cooperation as we implement this new policy.

Customers are encouraged to monitor Travel Alerts & Advisories, sign up for My Transit Alerts, download the NJ TRANSIT app, visit, or follow us at @NJTRANSIT on “X” (formerly Twitter).

For more information and language assistance, please call NJ TRANSIT Customer Service at (973) 275-5555 between the hours of 8:30AM and 5PM daily.