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NJ TRANSIT to Reopen Remaining Rail Waiting Rooms – Effective Tuesday, September 7, 2021

Beginning on Tuesday, September 7, NJ TRANSIT customers are welcome to once again use NJ TRANSIT indoor waiting rooms at rail stations that are not staffed with ticket agents.

Waiting rooms were temporarily closed as a precaution to protect customers and employees against the spread of COVID-19. The station waiting rooms will be open for the same hours they were prior to the pandemic. Waiting rooms with staffed ticket windows have been open since September 2020.

Customers will see signage posted in stations reminding them to MASK SAFE and WAIT SAFE while in waiting areas and at ticket windows. A small number of select stations which are operated by local entities may remain closed as per their protocol.  Customers are required to wear masks while inside waiting rooms and on board all public transit vehicles regardless of physical distance through January 18, 2022 per the Transit Security Administration’s (TSA’s) federal directive. 

The enhanced cleaning and disinfecting regimen in stations will continue and includes additional disinfecting of frequent customer touchpoints such as ticket vending machines, handrails and door handles.

All customers on NJ TRANSIT vehicles are strongly advised to continue utilizing safe practices including:

  • Wear a face covering (Required)
  • Be cognizant of distancing
  • Wash your hands
  • Stay safe

Customers are encouraged to monitor Travel Alerts & Advisories, sign up for My Transit Alerts, download the NJ TRANSIT app and follow us on Social Media for the latest service information.

For more information and language assistance, please call NJ TRANSIT Customer Service at (973) 275-5555 between the hours of 8:30AM and 5PM daily.