Alternate, Back-up and Contingency plans
While NJ TRANSIT strives to deliver high quality service, disruptions can still occur. Be prepared by taking a moment to consider Alternate, Back-up & Contingency plans for your travels.
Know Your NJ TRANSIT Travel Options:
- Alternate Service by Rail Line
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Atlantic City Rail Line
Main-Bergen County Rail Line - Main Line - Bergen County Line - Port Jervis Line
Montclair-Boonton Rail Line
Morris & Essex Rail Line - Morristown Line - Gladstone Branch
Northeast Corridor Rail Line
North Jersey Coast Rail Line
Pascack Valley Rail Line
Raritan Valley Rail Line - Service Near a Location
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To check what service is available near a location, visit here.
Stay in the Know about NJ TRANSIT Service:
- Get Push Notifications via the NJ TRANSIT Mobile App
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In the app, you can pick your stations, the time of day you ride, and even the specific trips you usually take, and we'll send notifications right to your phone. Here’s how:
Open the app and Select Rider Tools, then My Transit Alerts Tap Add New Alerts then choose Rail, Bus or Light Rail.That's it! You'll see a list of the trips you've selected. Anytime there's an update about your trip, we'll send a message right to your phone!
- Choose your Departure Station and Arrival Station
- Specify your typical Departure Time, and tap Done.
- Choose your Return Time, then tap Done.
- Select View Trips and tap the trips you take. A checkmark on the right confirms your selection.
- Select Return Trips in the upper right and tap the trips you take for your return trip. A checkmark on the right confirms your selection.
- Tap Add Selected Trip(s).
- Follow Twitter Feeds for Each Rail Line & Bus Area
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NJ TRANSIT provides 13 automated Twitter feeds of My Transit alerts and advisories for each rail, and light rail line, as well as North and South bus areas. These feeds update automatically 24/7/365, to keep you informed about everything from elevator outages to vehicle delays.
Visit Twitter to follow the feeds for your trips by clicking the links below. - DEPARTUREVISION™ Screens in Station & the NJ TRANSIT App
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NJ TRANSIT has installed DEPARTUREVISION™ monitors across our system which show the latest arrival and departure information, as well as special messaging when an incident occurs.
This information is also available on njtransit.com and in the NJ TRANSIT mobile app. For help locating a DEPARTUREVISION™ screen, please visit your station’s NJ TRANSIT Customer Service Office.
- Sign Up for Text Messages and Emails
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Go to My Transit Alerts to sign up or update your contact information and travel schedule to receive alerts via text message or email. You can pick your stations, the time of day you ride, and even the specific trips you take.
Select your User ID and Password then enter your contact information Select how you would like to receive alerts and which type of alerts you wish to receive. You will receive a confirmation email. On the next screen, go to Register Trips and click Add a TripThat's it! Be sure to review your trips periodically to ensure you receive the latest alerts.
To Add Weekday Rail Trips- Select your Origin station
- Select your Destination station
- Select your approximate departure and return times and click View Trips
- On the next screen select the trains for which you wish to receive alerts and click Add Selected Trips
- On the following screen you will be able to add trips or lines
- Call or Text NJ TRANSIT for the Next Bus or Light Rail at Your Stop
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Now you can find out when the next bus or light rail train is arriving at your stop. Simply call 973-275-5555 or text the 5-digit bus stop ID or light rail Station ID to 69287 and you'll receive a message with the next scheduled vehicle to arrive at your station (Message and Data Rates May Apply.)
For a list of Light Rail Station ID’s, click here.
For a list of Bus Stop ID’s, click here and visit the MyBus section on the njtransit.com homepage.MyBus updates are also available via the njtransit.com homepage & the NJ TRANSIT mobile app.
- Ask Alexa for NJ TRANSIT Updates!
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NJ TRANSIT has recently released a new skill for Alexa, Amazon’s voice-based assistant, which responds to users’ requests for real-time NJ TRANSIT train information and offers trip-planning features and transit alerts. The skill is accessible 24/7 and is available wherever you find Alexa.
“When is the next train from Metropark to New York”
To enable the NJ TRANSIT skill with your voice, use either of the following commands:
“Alexa, enable NJ Transit” or “Alexa, open NJ Transit”
Then simply ask Alexa your question. Some sample questions include:
Trip Planning
“Tell me trains to Metropark from Trenton departing at five pm”
“How do I get to Edison from Newark Airport”If you get stuck, you can always ask Alexa for “Help” with the skill. We welcome your feedback on the skill and how we can continue to improve it. Please send feedback to [email protected].
Last train of the day
“When is the last train of the day from New York to Edison”Departures
“Tell me departures from Hoboken”Arrive By
"How do I get to Summit from New York by 5 pm”
“How do I go to Summit from New York to reach by 6 pm” -
Departures
“Tell me departures from Hoboken”If you get stuck, you can always ask Alexa for “Help” with the skill. We welcome your feedback on the skill and how we can continue to improve it. Please send feedback to [email protected].
Last train of the day
“When is the last train of the day from New York to Edison”
Know Your Other Travel Options:
- New York City Bus Terminals
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Port Authority Bus Terminal
- The Port Authority Bus Terminal is located in mid-town Manhattan and is busiest bus terminal in the world by volume of traffic, serving about 8,000 buses and 225,000 people on an average weekday and more than 65 million people a year. Learn more about service provided by NJ TRANSIT & other providers
George Washington Bridge Bus Station
- The George Washington Bridge Bus Station is a commuter bus terminal at the east end of the George Washington Bridge in the Washington Heights neighborhood of Manhattan. The bus station is owned and operated by the Port Authority of New York and New Jersey (PANYNJ), and on a typical weekday, approximately 20,000 passengers on about 1,000 buses use the station. Learn more about service provided by NJ TRANSIT & other providers
- Cross-honoring
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NJ TRANSIT contracts some service to private bus carriers throughout New Jersey. In addition to NJ TRANSIT, Private Carriers offer transportation services throughout New Jersey and the region. Visit here for more details
- Private Carrier Buses
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NJ TRANSIT contracts some service to private bus carriers throughout New Jersey. In addition to NJ TRANSIT, Private Carriers offer transportation services throughout New Jersey and the region. Visit here for more details
- Other Transportation Providers & Resources
Connect with NJ TRANSIT Customer Service
- Connect with NJ TRANSIT Customer Service in stations and via telephone
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Click here for more information about our Customer Service Office locations, or call us at 973-275-5555. Operators are available to provide assistance from 8:30am-5pm daily, and automated information is available 24 hours a day.