NJ TRANSIT App

The NJ TRANSIT App accepts Apple Pay, Google Pay, PayPal, credit and debit cards, and MasterCard or Visa branded commuter benefit cards. Transit checks are not accepted on the app. The app allows you to use multiple cards to pay for a single transaction, so if your commuter benefit card balance does not cover the cost of your ticket, you can use a second card to pay the balance due.

All tickets are valid in either direction. For example, traveling from NY Penn to Elizabeth, you may use either an NY Penn-Elizabeth ticket or an Elizabeth-NY Penn ticket.

Yes. A receipt will be sent to the email address you provided for your account.

Children under 4 years old ride free, children ages 5-11 need a child ticket except when Family Super Saver is in effect. Family Super Saver: Two children ages five through 11 may travel free with a passenger paying any valid fare during weekends and holidays from 7 p.m. Friday (or the day before a holiday) until 6 a.m. Monday (or the day after a holiday)

The process of purchasing a mobile ticket is the same regardless of ticket type or rider type. Child tickets are valid for children ages 5-11. Senior/Disabled and Military tickets require that identification be shown to the operator, a conductor or ticket inspector.

All United States military personnel and their dependents will be permitted to purchase transportation at the senior citizen/passenger with disabilities reduced fare rate with presentation of their military or military dependent ID card. The following military personnel are entitled to this fare: active duty, reservists, National Guard or retired members from the United States Army, Navy, Air Force, Marines or Coast Guard.

When purchasing your ticket, select Senior/Disabled to obtain the discounted fare. Eligible customers may ride at reduced fare rates on any NJ TRANSIT bus, rail or light rail service at all times, without restriction, upon presentation of authorized identification.

The app is free, and there are no surcharges for using a mobile ticket. You are responsible for any data charges you may incur from your network provider.

To ensure access to your ticket(s), your account must be accessed from a single device.

Select More > User Profile. Edit the email address and select Update My Profile.

My Transit Alerts will send push notifications if your trip is impacted by service disruptions. To receive push notifications, enable notifications for the NJ TRANSIT App, and customize alerts within the app by selecting your train times, bus route and/or light rail line.

Yes, you can tag your favorite stations in the app. Tap the star next to a station you would like to tag as a favorite. Favorite stations will appear at the top of the Origin/Destination list for quick and easy selection.

You may purchase a monthly pass beginning at 5:00 pm on the 19th of the previous month until 11:59 pm on the 10th of the month in which the pass is valid. You may purchase a rail weekly pass beginning the Thursday before and continuing through Tuesday of the week the pass is valid.

Round-trip and one-way tickets that have not been activated will remain in your account until you use them. There is no expiration date for non-active tickets.

Refunds are only available for monthly and weekly passes. To refund a monthly or weekly pass, find the pass in your All Tickets tab and then swipe left and select Refund. Rail 10 Trip tickets can be refunded only if NONE of the tickets have been used for travel. Refunds are not available for partially used rail ten-trips.

Refunds are only available for monthly passes and discounted ten-trips. To refund a monthly pass or discounted ten-trip, select the pass in your All Tickets tab and then select Refund.

Refunds are only available for light rail monthly passes. To refund a monthly pass, select the pass in your All Tickets menu and then select Refund. Rail ten-trip tickets can be refunded only if none of the tickets have been used for travel.

Prior to the first business day of the calendar month/week you will receive a full refund. After the start of the month/week, if the refund is requested immediately following the purchase, the full amount charged for the monthly/weekly pass will be refunded. For all other refunds, the cost of two one-way tickets will be deducted from the refund amount for each business day you had the pass.

Wholly unused train ten-trips will be refunded at the full purchase price. Wholly unused bus discounted ten-trips will be refunded at the full purchase price. For partially used bus discounted ten-trip tickets, the applicable full one-way fare will be deducted from the purchase price for each ticket that has been activated.

There is a limit of ten tickets per ticket type, except monthly and weekly passes. One monthly or weekly pass can be purchased on your device for use per calendar month/week.

Yes, bus passes are valid on any bus route to any origin and destination as long as the pass is valid for the number of zones traveled.

Select the ticket/tickets you want to use for this trip, and tap Activate Selected Tickets. When prompted, confirm that you want to activate the selected ticket(s). If multiple tickets are selected, the quantity selected will display on a single ticket.

Tickets must be activated prior to boarding the train and be ready to be displayed to the conductor/operator. An internet connection is required to activate tickets. Once activated, tickets can be displayed without an internet connection. Your monthly pass will self activate at midnight on the first of the month. Your weekly pass will self activate at 12:01 a.m. on Saturday.

Select My Tickets, to display your active ticket(s).

Mobile tickets do not expire. They are valid until activated.

Train round-trip and one-way mobile tickets are valid for two hours and forty five minutes after activation. A rail monthly pass will automatically activate at midnight on the first day of the month and expire at noon on the first business day of the next month. A weekly pass will automatically activate at 12:01 a.m. on Saturday and expire at 6:00 a.m. the following Saturday.

Bus tickets will expire after 30 minutes (Intrastate) to one hour (Interstate). A bus monthly pass will automatically activate at midnight on the first day of the month and expire at midnight on the last day of the month.

Light rail monthly passes will automatically activate at midnight on the first day of the month and expire at midnight on the last day of the month.

Yes! Select Buy Tickets to purchase additional tickets.

Customers transferring through Secaucus Junction or Newark Liberty International Airport will need to scan the barcode on the faregate readers to pass through the gates. On-board, a Conductor or Ticket Inspector may scan your barcode with a handheld device to check the validity of your ticket.

The barcode must be scanned on the fare gate reader for each customer traveling through the gates.

Conductors may visually inspect the activated ticket(s)/ pass or scan the barcode. NJ TRANSIT asks that you always have your mobile device ready to display your mobile ticket(s)/ pass for verification and validation during the fare collection process.

Yes, mobile monthly and weekly train passes have the same travel flexibility as paper passes. If you have a monthly train pass valued at $54 or more, you can use it on any NJ TRANSIT light rail line or bus up to the number of zones indicated on the pass. If you have a weekly train pass, you can use it for a one zone ride on any NJ TRANSIT light rail line or bus. Simply display your train pass on your mobile phone to the bus operator or light rail fare inspector.

Bus and light rail monthly passes are not valid for train travel, with limited exceptions. Bus and light rail monthly passes (showing a zone number) are valid for any bus or light rail trip at no additional charge during the period the pass is valid. A two zone or greater monthly bus pass is required to ride Hudson-Bergen Light Rail.

No, bus one way, round trip and discounted 10-trip mobile tickets are NOT valid for travel on the Newark Light Rail, Hudson-Bergen Light Rail or the River LINE.

In the event of a service disruption, mobile tickets will follow the same cross-honoring rules set for paper tickets/passes.

In the event that your trip takes longer than expected and your ticket expires, you will be able to display your ticket details to the faregate representative, conductor or ticket inspector. This will verify your recently expired ticket and allow you to continue your trip.

No. Credit card information is not stored on your phone. Your credit card information is securely transmitted to the bank authorizer, where it is saved on servers that comply with Payment Card Industry Security Standards.

Yes. While you are using the app, it tracks your approximate location anonymously. This data will be used to help improve the performance of our system.

You can use our contact us option on the More menu, or call Customer Service at 973-275-5555.

It is your responsibility to have a charged and operational phone so that you are able to display your mobile ticket. If you are unable to display your mobile ticket, you will have to buy a ticket from a ticket agent, TVM or conductor/driver (on-board surcharge may apply).

You can update your credit card information by selecting More > Payment Methods > Add or Delete a payment card.

If your mobile phone is lost/stolen/replaced, once you have your new phone, you can sign in to your account with your User ID (email) and password. If you have active or non-active tickets, and do not see them, please delete and reinstall the app. If your tickets are still not shown please contact NJ TRANSIT at 973-275-5555 for assistance importing your tickets to your phone.

NJ TRANSIT Mobile App Terms of Use are available on the NJ TRANSIT website.

The NJ TRANSIT Mobile App, DepartureVision and MyBus word marks and the NJ TRANSIT Mobile App 2D and 3D design marks are trademarks of New Jersey Transit Corporation.

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