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Customer Service Locations

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NJ TRANSIT      
24 Hour Access (Operator-assisted 8:30 a.m. - 5 p.m.) 1-973-275-5555
Hearing Impaired (TTY 8:30 a.m. - 5 p.m.) 1-800-772-2287

Customer Service Office Locations And Hours

Customer Service Offices     Hours
Hoboken Terminal 6:30am-8pm (Mon-Fri)
Closed Sat/Sun/Hol
Newark Penn Station 6:30am-10pm (Mon-Fri)
Sat/Sun - 8am-5pm
New York Penn Station 6am-11pm (Mon-Fri)
Sat - 7am-11pm
Sun - 7am-11pm
Port Authority Bus Terminal 7am-8pm (Mon-Fri)
Closed Sat/Sun
Secaucus Junction 5:30am-10:00pm (Mon-Fri)
Sat/Sun - 6:30am-10:00pm
Trenton Transit Center 6am-8pm (Mon-Fri)
Closed Sat/Sun/Hol
Walter Rand Transportation Center 6am-3pm (Mon-Fri)
Closed Sat/Sun/Hol

LOST & FOUND

Lost items can be reported by using our online form, by calling 1-973-275-5555 or by visiting us at any NJ TRANSIT Customer Service Office.

To check on the status of a lost item, call 1-973-275-5555.

SENIOR CITIZENS AND DISABLED PERSONS REDUCED FARE

Call between 8:45 a.m. to 4:15 p.m. Monday - Friday

For information on lift-equipped buses call (973) 275-5555 Daily, 8:30 a.m. - 5 p.m.

Hearing impaired persons requiring TT services call (800) 772-2287 Daily, 8:30 a.m. - 5 p.m.

The Reduced Fare Office     (973) 491-7112     ReducedFare@NJTRANSIT.com
NJ Commission for the Blind (973) 648-3333  

ACCESS LINK

For information, reservations, complaints or compliments call between 8:00 a.m. - 4:00 p.m.

7 Days a week (800) 955-2321
Text Telephone TT calls (800) 955-6765

NJ TRANSIT ADA SERVICES

8:30 a.m. - 5:00 p.m. Monday-Friday (973) 491-7385

 

COUNTY PARATRANSIT INFORMATION

GROUP SALES

(973) 491-7220 voice  8a.m. - 5 p.m., weekday (leave message) (973) 995-4790 fax

OTHER BUS CARRIERS IN NEW JERSEY

Carriers are listed under the county or counties in which they offer service. Subsidized and contract carriers, which accept the NJ TRANSIT bus pass, are marked with an asterisk *.

Carriers listed below that are bolded participate in the Reduced Fare Program and should be contacted directly for specific information.

ATLANTIC
Jitneyman's Association (609) 646-8642
MIDDLESEX
Academy Bus Lines (201) 420-7000
TRANSDEV (732) 922-3034
Suburban Coach USA (732) 249-1100
BERGEN
Arrow Motor Coach (973) 742-0404
Coach USA (Hudson Transit) (201) 529-3666
Community Bus Lines, Inc. (973) 473-5000
Effkay (723) 238-1981
Leisure Time Tours (800) 522-4187 (NJ)
Rockland Coach/Red & Tan Coach USA (201) 384-2400
West Milford Transportation (973) 728-2863
MONMOUTH
Academy Bus Lines (201) 420-7000
Laidlaw Transit (800) 732-5668
Suburban Coach USA (732) 249-1100
TRANSDEV (732) 922-3034
BURLINGTON
Academy Bus Lines (201) 420-7000
MORRIS
Community Transit Coach USA (973) 473-5000
Lakeland Bus (973) 366-0600
PABCO (Morris County Metro)* (973) 328-7686
CAMDEN
Port Authority Transit Corp. (PATCO) (856) 772-6900
OCEAN
Academy Bus Lines (201) 420-7000
TRANSDEV (732) 922-3034
Ocean Ride (732) 736-8989
CAPE MAY
City of Ocean City (609) 399-6111
Five Mile Beach (609) 884-5230
Laidlaw Transit (800) 732-5668
PASSAIC
Community Bus Lines, Inc.* (201) 225-7500
Lakeland Bus (201) 366-0600
CUMBERLAND
Academy Bus Lines (201) 420-7000
SALEM
Academy Bus Lines (201) 420-7000
Salem County Transit* (856) 678-8777
ESSEX
Academy Bus Lines (201) 420-7000
Carefree Bus Lines (973) 778-4000
Community Transit Coach USA* (973) 473-5000
DeCamp Bus Lines, Inc. (973) 783-7500
Independent Bus Co. (973) 242-1577
Lakeland (201) 366-0600
Meadowlands Transit (973) 242-1577
Olympia Trail Bus Co. (908) 355-4220
ONE Bus Co.* (973) 824-6200
PABCO (Morris County Metro)* (973) 328-7686
SOMERSET
Lakeland Bus (973) 366-0600
Suburban Transit (732) 249-1100
Trans Bridge Lines (908) 859-1125
GLOUCESTER
Academy Bus Lines (201) 420-7000
SUSSEX
Lakeland Bus (201) 366-0600
HUDSON
Academy 22 Hillside (201) 420-7000
A & C Montgomery West Side (201) 434-9875
Bergen Ave. Bus (201) 433-8248
Broadway Bus (201) 339-4848
Trans Hudson Express (201) 420-9292
Red & Tan Coach USA (908) 354-3330
Lafayette & Greenville (201) 432-8046
Red Apple (201) 420-9697
UNION
Lakeland Bus (973) 366-0600
ONE Bus Co.* (973) 824-6200
HUNTERDON
Trans Bridge Lines (610) 868-6001
WARREN
Trans Bridge Lines (908) 859-1125
MERCER
Suburban Coach USA (732) 249-1100
 

 

OTHER PUBLIC TRANSIT CARRIERS

Airport & AirTrain (888) EWRINFO
AMTRAK (800) 872-7245
CAREY TRANSPORTATION (718) 632-0500
GREYHOUND (800) 231-2222
Long Island Rail Road (LIRR) 511 (In New York State)
718-330-1234 (Outside New York)
Metro North Rail Road 511 (In New York State)
718-330-1234 (Outside New York)
Newark Airport Ground Transportation (800) 247-7433
New York City Transit Authority/Accessible Line - Information 511 (In New York State)
718-330-1234 (Outside New York)
New York City Paratransit Services: Command Center 511 (In New York State)
718-330-1234 (Outside New York)
NY Waterway Ferry (800) 53-FERRY
PATCO  
New Jersey (856) 772-6900
Philadelphia (215) 922-4600
PATH (800) 234-PATH
Hearing Impaired (212) 564-9115
Port Authority Bus Terminal (NY)  
ADA Passenger Assistance (212) 502-2245
General Information (212) 564-8484
SEPTA (215) 580-7800
Special Services (215) 580-7145