NJ TRANSIT’S “TAP & RIDE” OFFERS A NEW, CONVENIENT FARE PAYMENT OPTION FOR BUS AND LIGHT RAIL CUSTOMERS
Contactless Payment Cards Will Speed Up Boarding Times By Reducing Cash Transactions
October 11, 2023
NEWARK, NJ — NJ TRANSIT is taking the next step to enhance the customer experience with the new “Tap & Ride” payment option for bus and light rail customers. The feature allows bus and light rail customers to use their contactless credit and debit cards with the existing validators on board buses and at light rail stations. “Tap & Ride” is now available to customers of all NJ TRANSIT bus routes (except for A&C and O.N.E. emergency stabilization service at this time) and all light rail lines.
“With ‘Tap & Ride,’ customers have an additional quick, convenient payment option,” said New Jersey Department of Transportation Commissioner and NJ TRANSIT Board Chair Diane Gutierrez-Scaccetti. “NJ TRANSIT continues to advance new and innovative ways to improve the customer experience.”
“As part of our ongoing efforts to leverage technology to improve the customer experience, NJ TRANSIT is pleased to launch ‘Tap & Ride,’” said NJ TRANSIT President & CEO Kevin S. Corbett. “This new fare payment option will not only be more convenient for customers, but it will speed up the boarding process by reducing onboard transaction times.”
The “Tap & Ride” program begins with adult one-way tickets on bus and all three light rail lines. It will be expanded to accept payment for more ticket types soon.
How to use “Tap and Ride”
Bus customers should tap their contactless credit or debit card at the on-board validator (OBV) as they board and inform the operator of the number of zones they wish to travel. Their fare has been paid. It’s that easy!
Light rail customers simply tap their contactless credit or debit card at the station validator to pay for their adult one-way fare. Fare enforcement officers have mobile scanners that they will ask a customer to tap the same card used to purchase their ticket to validate proof of payment.
About NJ TRANSIT
NJ TRANSIT is the nation's largest statewide public transportation system providing more than 925,000 weekday trips on 253 bus routes, three light rail lines, 12 commuter rail lines and through Access Link paratransit service. It is the third largest transit system in the country with 166 rail stations, 62 light rail stations and more than 19,000 bus stops linking major points in New Jersey, New York and Philadelphia.