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Ticket Window Purchases Resume After Precautionary COVID-19 Pause

September 1, 2020

NEWARK, NJ -- NJ TRANSIT customers are welcome to make purchases at rail ticket windows once again beginning Tuesday, September 8th.

Ticket window purchases were temporarily suspended as a precaution to protect customers and employees against the spread of COVID-19. NJ TRANSIT bus ticket windows were reopened in August.

Customers seeking to minimize touchpoints are encouraged to continue purchasing tickets using the NJ TRANSIT mobile app and ticket vending machines (TVMs).

“As more customers increasingly return to our system, we are pleased to be able to safely reopen ticket windows for our customers, giving them another option to purchase tickets,” said NJ TRANSIT President & CEO Kevin Corbett. “While ticket agents are back at their windows, everyone needs to remain as vigilant as ever before, and continue to practice social distancing and wearing a face covering for everyone’s protection.”

Customers will see signage posted in stations reminding them to MASK SAFE and WAIT SAFE while waiting on line at ticket windows. Customers are required to wear masks during their entire NJ TRANSIT journey, that includes on all public transit vehicles and all NJ TRANSIT owned public spaces (e.g. stairs, platforms and stations), regardless of physical distance.

The enhanced cleaning and disinfecting regimen in stations will continue and includes additional disinfecting of frequent customer touchpoints such as ticket vending machines, handrails and door handles.

Customers are reminded that the COVID-19 pandemic is not over.

All customers on NJ TRANSIT vehicles are strongly advised to continue utilizing safe practices including:

• Wear a face covering

• Be cognizant of distancing

• Wash your hands

• Stay safe


NJ TRANSIT is the nation's largest statewide public transportation system providing more than 925,000 weekday trips on 253 bus routes, three light rail lines, 12 commuter rail lines and through Access Link paratransit service. It is the third largest transit system in the country with 166 rail stations, 62 light rail stations and more than 19,000 bus stops linking major points in New Jersey, New York and Philadelphia. This document and others are available for translation on