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COVID19

A Message from NJ TRANSIT President & CEO Kevin S. Corbett

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COVID-19: How We're Protecting You

NJ TRANSIT's operating units have in place clear protocols and procedures for the cleaning and disinfection of rolling stock, vehicles and public facilities. Our Frequently Asked Questions provide answers to your questions about our ongoing response to COVID-19.

NJ TRANSIT has enhanced its cleaning efforts to include disinfecting vehicles every 24 hours. Hard surface cleaning and disinfecting typically includes handholds, arm rests, seating areas and restrooms.

Our enhanced cleaning regimen in stations includes additional disinfecting of frequent customer touchpoints such as ticket vending machines, handrails, and door handles. In major stations and terminals, this occurs once every shift.

The cleaning agents used in this effort are deemed effective for these purposes and contain anti-viral components such as bleach/water mixes and other disinfectant sprays. Areas regularly cleaned include are doors, door knobs, windows, benches, partitions, trash cans, elevators, escalators, handrails, ledges, all restrooms and floor surfaces and all floor mats.

NJ TRANSIT is closely engaged with the New Jersey Department of Health and other state and federal resources to carefully monitor, and if need be, respond to emergent health concerns that have the ability to impact customers and employees.

The Centers for Disease and Control and Prevention (CDC) offer the following preventative steps:

For more information, please visit the New Jersey Department of Health and the CDC.

Frequently Asked Questions

NJ TRANSIT has enhanced its cleaning efforts to include disinfecting vehicles every 24 hours. Our enhanced cleaning regimen in stations includes additional disinfecting of frequent customer touchpoints such as ticket vending machines, handrails, door handles. The cleaning agents used in this effort are deemed effective for these purposes and contain anti-viral components such as bleach/water mixes and other disinfectant sprays.

Customers wishing to limit your use of touchpoints are encouraged to purchase tickets through the NJ TRANSIT App.

NJ TRANSIT is closely engaged with the New Jersey Department of Health and other state and federal resources to carefully monitor, and if need be, respond to emergent health concerns that have the ability to impact customers and employees. NJ TRANSIT formed an internal task force that includes staff from its Medical, Office of Emergency Management, Environmental, Safety, Communications departments and all of our operating lines, and is closely monitoring this issue.

In the event that an individual with a confirmed positive COVID-19 diagnosis was found to have used the NJ TRANSIT system, additional protocols would be employed to disinfect the affected vehicle(s). These protocols are consistent with the best available guidance from Federal and New Jersey health agencies.

Ridership has declined approximately 90 percent across our system. We continue to monitor ridership data closely and may make additional service adjustments as conditions warrant.

For the latest service adjustment information, please click here.

The CDC's current guidelines indicate that face masks do not effectively filter small particles from the air and do not prevent leakage around the edge of the mask when the user inhales. The CDC recommends everyday preventive actions to prevent the spread of respiratory viruses, such as avoiding touching your eyes or nose, and covering your cough or sneeze with a tissue. NJ TRANSIT is reminding front line employees of these preventative measures.