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Corporation Cross Honoring its Bus, Rail and Light Rail Tickets

NEWARK, NJ, JANUARY 27, 2004 – NJ TRANSIT is preparing to carry its more than 750,000 daily riders to destinations in New Jersey, New York and Philadelphia tonight and tomorrow during the latest winter storm.

To accommodate customers, the Corporation will continue to cross honor its bus, rail and light rail tickets until 2:00 a.m. Friday, January 30th. In addition, waiting rooms where ticket agents are located will remain open throughout the day tomorrow, Wednesday, January 28th and into the evening.

The Corporation will also activate its hotline number, (973) 491-7400 beginning at 5 a.m. tomorrow to assist customers. The hotline will be updated every 30 minutes. Customers can also log onto for the latest service information.

Extra customer service personnel will be assisting passengers at 20 major rail and bus stations and terminals including Trenton, Middletown, Summit, Ridgewood, Newark Penn Station, Newark Broad Street Station, Secaucus Junction, Hoboken Terminal, Penn Station New York, the Port Authority Bus Terminal and Irvington Bus Terminal. Additional rail, bus and light rail crews will also work around the clock throughout the storm, salting platforms, parking lots and park/ride locations.

In anticipation of the heavy snowfall, the Corporation will keep the center doors closed on its rail cars as a preventive measure to reduce the chance of delays. The center doors are prone to snow buildup and subsequent freezing which prevents the doors from opening and closing properly, and results in train delays. As a safety measure, engineers cannot move a train until they receive the signal that all doors are closed.

NJ TRANSIT asks that its customers follow these tips:

Listen closely to radio and television traffic reports BEFORE leaving home or the office to determine if there is a delay or an interruption of service.

Listen closely to public address systems at stations to determine if there is a delay or an interruption of service.

Passengers should watch their footing at rail and bus locations.

Passengers are encouraged to report slippery conditions to bus operators and conductors (stairs and floors on buses and rail cars, at stations and on platforms).

Notify bus operators when snow accumulation on sidewalks hinders access between the bus stop and the bus.

Passengers should try to plan travel options in advance of a serious storm to save time in the event of a service disruption.

Customers can also sign up for “my transit” on the NJ TRANSIT website, where service information is disseminated to them during the peak periods on pagers and cell phones.

NJ TRANSIT is the nation’s largest statewide public transportation system providing more than 752,600 daily trips on 238 bus routes, two light rail lines and 11 commuter rail lines. It is the third largest transit system in the country with 161 rail stations, 28 light rail stations and more than 17,000 bus stops linking major points in New Jersey, New York and Philadelphia.