In accordance with Title VII of the Civil Rights Act of 1964 and other federal and state laws prohibiting discrimination, it is the policy of NJ TRANSIT to promote equal opportunity through its employment practices, that ensure the full realization of equal opportunity without regard to race, color, religion, sex, pregnancy, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, national origin, age, ancestry, creed, marital status, familial status, domestic partnership status, civil unions, veteran (including liability for service in the armed forces), disability or genetic status, including refusal to submit to a genetic test or to make available the results of a genetic test.
In accordance with Executive Order 11246 and FTA Circular 4704.1, NJ TRANSIT takes proactive measures to recruit, hire, train, educate and promote qualified minority and female group members who are under represented in its workforce.
NJ TRANSIT's Internal Discrimination Complaint Procedures:
A customer or employee who believes that he or she has been subject to any form of discrimination or harassment, based upon his or her membership in a protected category, should promptly report the incident to the Office of Equal Opportunity and Affirmative Action. Complaints may also be filed with the New Jersey Division on Civil Rights (NJDCR) or the United States Equal Employment Opportunity Commission (USEEOC).
Filing a Discrimination Complaint with NJ TRANSIT:
Online: Complaints may be filed using our online form.
By Mail: Complaints may be filed by mail with NJ TRANSIT. The mailing address is:
Office of Civil Rights - EEO
One Penn Plaza East
Newark, NJ 07105
What Happens to My Discrimination Complaint filed with NJ TRANSIT?
Once a complaint is received, it will be assigned to an investigator. In instances where additional information is needed, the investigator will contact the complainant in writing. Failure of the complainant to provide the requested information by a certain date may result in the administrative closure of the complaint or a delay in resolution.
Based upon receipt of all the information required, the Office of EO/AA will investigate a complaint usually within 90 days of receipt. If there is a simultaneous filing of a complaint with NJ TRANSIT, and an external entity, this may expand the timing of the complaint resolution. A complaint must be filed no later than 365 days from the date of the alleged discrimination.
Upon completion of the investigation, a response will be sent to the complainant, including notification of his/her right to file a complaint externally.
Filing a Complaint Directly with the NJDCR or USEEOC:
Complaints may be filed by mail with the NJDCR. The mailing address is:
31 Clinton Street
P.O. Box 46001
Newark, NJ 07102
Complaints may be filed by mail with the USEEOC. The mailing address is:
One Newark Center
Raymond Blvd at McCarter Highway (Rt. 21)
Newark, NJ 07102-5233.
What happens to my Discrimination Complaint filed with NJDCR or USEEOC?
A complaint must be filed with the NJDCR no later than 180 days from the date of the alleged discrimination incident;
A complaint must be filed with the USEEOC between 180-300 days, from the date of the alleged discrimination act, depending on the type of discrimination;
Once a complaint is filed with the external agency their internal complaint procedure will control the process. Contact each agency directly for further details.