Customer Experience

Focusing our time, talent and resources on meeting the expectations of our customers.

Employee Excellence

Striving to be better tomorrow than we are today, as individuals, as a team, as a corporation.

Corporate Accountability

Using our resources to maximize their benefit to our stakeholders.

Financial Performance

Meeting the financial obligations of the corporation by reducing costs, maximizing revenues and lessening dependence on subsidy.

Safety and Security

Providing a safe, secure environment for our customer, employees and the communities which we serve.

Customer Satisfaction
Survey Results

NJ TRANSIT sets the standard for excellence in public transportation through its people and services, providing quality public transportation by serving our customers one trip at a time.