Thank you for choosing NJ TRANSIT's service for your travel in and around New Jersey. Here are some helpful tools you can use to make your trip a smooth and pleasant experience.
My Transit Travel Alerts
My Transit is our free email alert system, delivering critical travel information to your mobile device or email inbox. If you travel frequently, sign up now at njtransit.com/mytransit. Remember to update your travel alert preferences if your travel pattern or service schedule changes.
Alerts keep you informed of:
- Delays of 15 minutes or more (weekdays - 6 a.m. to 10 p.m.).
- Schedule changes and other service adjustments.
- Station advisories at your origin and destination, including elevator and escalator outages and boarding changes.
- Other important announcements that may affect your trip.
Travel alerts for customers traveling on Access Link, NJ TRANSIT's ADA paratransit service, are limited to major events such as suspension of service during extreme weather conditions. If you would like information about Access Link service, contact us at 800-955-ADA1 (2321) or email@example.com.
NJ TRANSIT Mobile App™
Our mobile app puts everything within your reach anytime, anywhere. It's an easy way to make travel plans, buy tickets and get transit information. Here are some features of the app, which is available for free from the App Store℠ and Google Play™.
Access train schedules
to determine station-to-station departure and arrival information.
Use the trip planner
to determine the best route to your destination across several modes of transportation.
- Purchase and display your pass or ticket conveniently and securely using your mobile device.
- Many ticket types are available and more types and other enhancements are added as updates occur.
- Payment choices include credit cards, PayPal, and split-payment options allowing you to use two credit cards, including commuter benefit cards.
MyBus® & MyLightRail
- Obtain real-time status for trains at your departure station.
- Enter the name of the station you are departing from and view departure, arrival and track information.
- Click on the train's departure time to view all station stops, including estimated arrival times and track information.
- For quick reference, you can bookmark your favorite stations by clicking on the star located to the left of the station of your choice. Once selected, the star will turn red and will be added to your favorites.
- Get real-time service information for buses arriving at your stop within 30 minutes or arrival times for the next scheduled buses or light rail trains. Just locate the ID number on your bus stop sign or at your light rail station.
- Enter your ID number into NJ TRANSIT's mobile app or mobile website to obtain arrival information.
- Bookmark your boarding location by clicking on the star symbol. When it turns red it will be in your favorites for easy access for future trips.
- Another option is to text the ID number to MyBus or MyLightRail (69287) or call 973-275-5555 to input the ID number and receive arrival information.
- For information on a particular route at your stop, text the stop number, a space, and the route number. This is particularly useful at busy bus terminals.
- Program the phone or text number into your mobile device for quick access to information at any time.
- An asterisk (*) indicates the arrival time shown is for regularly scheduled service.
- For more information or to obtain your location ID online, go to njtransit.com/mybus or njtransit.com/mylightrail.
Stay connected during your commute through Facebook, Twitter, Instagram and YouTube. Search for rail, bus or light rail-specific Twitter accounts for the best information. While we make every effort to respond to comments posted on our social media channels, we recommend that you contact our Customer Service team directly with critical or time-sensitive issues.
In partnership with Optimum, NJ TRANSIT provides WiFi access at approximately 100 rail stations, with more coming soon. To see if WiFi is available at your station, go to the "Rider Tools" menu on njtransit.com and click on "Station and Parking Info."
Quiet Commute cars are in effect between 6 a.m. and 8 p.m. on weekdays. During these hours, every train provides a subdued environment for customers who wish to refrain from using cell phones and are willing to disable the sound feature on all electronic devices. For rail lines serving Hoboken Terminal, the designated Quiet Commute car is the first open rail car on trains traveling to Hoboken, and the last open rail car on trains departing from Hoboken. On all other rail lines, the designated Quiet Commute car is the first and last open rail car on trains. Conversations should be conducted in quiet voices, and headphones should be used at a volume that cannot be heard by other passengers.
SEE Something, SAY Something
- Use the Police tab to report any suspicious or unusual activity, packages or vehicles.
- New Jersey Transit Police may also be reached at 888-TIPS-NJT (888-847-7658) or via text at NJTPD (65873).
During major service disruptions and extreme weather conditions, NJ TRANSIT may offer system-wide cross-honoring to enable customers to use their ticket or pass on an alternate travel mode, including some other transit systems and private bus carriers. The latest information is available by visiting njtransit.com, your local news network, accessing our Twitter feed at @NJTRANSIT, or through our My Transit alert system.
Rail passes are imprinted with a bus-zone number allowing you to use that rail pass for any light rail or bus trip up to the number of zones indicated on the pass simply by presenting it to the bus operator or light rail fare enforcement officer. Rail tickets purchased for transfer between the Hoboken and Newark division rail lines "via Secaucus" are valid for use on the Newark Light Rail at no additional cost for connections between Newark Broad Street Station and Newark Penn Station only. Rail one-way and 10-trip tickets are not valid on other light rail or bus lines. If you travel to a destination other than the destination printed on your original ticket/pass, the appropriate additional fare would be applicable.
NJ TRANSIT provides charging kiosks for mobile devices at several stations including Penn Station New York, Newark Penn Station, Hoboken Terminal and Secaucus Junction with more kiosks planned for the future. A variety of cell phone charging cords are provided, so all you need is your cell phone.
PABT Interactive Kiosks
Information kiosks are located on all levels of the Port Authority Bus Terminal (PABT) and include touch screens to access information on bus services and amenities within the terminal. By using these interactive kiosks, you can find gate numbers, departure times and many other services with ease. These kiosks are provided by the Port Authority of NY & NJ.
To find parking information for a station, go to our homepage and enter the name of the station. The location of that station, the number of parking spaces, and the cost of daily and monthly passes will be provided.
To help you navigate through our transit system, our rail and light rail system maps and Port Authority Bus Terminal, Penn Station New York and Secaucus Junction station directories are available on our website under the "Maps" menu.
Many of NJ TRANSIT's rail and light rail stations are accessible by elevators, ramps and bridge plates and allow level boarding. Accessible stations are shown on our system maps with the international symbol of accessibility. All buses are equipped with lifts or ramps and offer a kneeling feature for customers who have difficulty with the first step up into the bus. NJ TRANSIT also provides ADA paratransit service called Access Link for customers who are unable to use our service as a result of their disability. To learn more about NJ TRANSIT services that are accessible to people with disabilities, go to njtransit.com and click on the "Accessibility" menu.
Customer Service staff is trained to assist customers who need to obtain information in other languages using the Language Line. If you know someone who could benefit from this assistance, suggest they go to one of our Customer Service offices or call our Transit Information Center at 973-275-5555.
NJ TRANSIT's website is translatable in multiple languages. To use this feature, click on "Translate this Site" located in the lower right corner of our homepage.
Bulk Ticket Purchases
Organizations and customers can buy 25 or more one-way tickets or five or more monthly passes in advance. For more information, call 973-491-7288.
If you are a frequent traveler on NJ TRANSIT's services, you can save money by purchasing monthly or weekly passes. Other ways to save:
- Student Pass - An extra 25 percent savings on already discounted monthly passes through our University Partnership program that includes approximately 80 participating colleges and universities. Visit njtransit.com/studentpass.
- Groups Sales - A 25 percent savings on rail tickets or 13 percent savings on light rail tickets for groups of 10 or more traveling together. Visit njtransit.com/groupsales or call 973-491-7220.
- Military Members, Senior Citizens (62 and older), Passengers with Disabilities and Children - One-way tickets are available at a 50 percent reduced rate for eligible customers. More details are available on our website and in timetables.
- OzonePass - Discounted round-trip tickets are available to Air Quality Partnership member organizations for use on Air Quality Action Days, which are determined by the NJ Department of Environmental Protection. Tickets are sold in bulk quantities of 25 or more. Information is available by calling 973-491-7288.
- Commuter Tax Benefits - Federal tax policy enables you to set aside pre-tax dollars to save on commuting costs. Visit njtransit.com/taxbenefits.
- Deals & Discounts - Check our website for special offers to popular destinations, events, shows and more.
Your safety is our number one priority. Please use caution when using or traveling near NJ TRANSIT's transit system.
- Only cross railroad tracks in clearly identified, designated areas where there are lights, signs and grade crossings. Expect a train at any time, on any track, and in any direction. Never go around a lowered crossing gate.
- Watch the gap between the train and station platform and always maintain a minimum of 20 feet from the overhead catenary wires that provide power to the train.
- Use designated crosswalks and sidewalks to reach your bus stop or train station and stand several feet from the curb or station platform edge.
- Use handrails when going up and down stairs. They are designed to help you keep your balance and avoid falls.
- Avoid distractions such as electronic devices and be aware of your surroundings and the people around you.
- Ask for assistance if you need help or when using a mobility device.