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CHRISTIE ADMINISTRATION EXPANDS MOBILE TICKETING TO THE MAIN/BERGEN COUNTY AND PORT JERVIS LINES
Convenient, easy ticket purchases now available through MyTix app
September 17, 2013
NEWARK, NJ — NJ TRANSIT today announced the expansion of MyTix—the agency’s mobile ticketing program—to include the Main/Bergen County and Port Jervis lines, enabling customers to purchase and display rail tickets and passes anytime, anywhere, using their smartphones. The program, available immediately, will also now include weekly passes, in addition to one-way tickets and monthly passes.
In April, NJ TRANSIT introduced MyTix as a pilot program on the Pascack Valley Line, as well as between Penn Station New York and the Meadowlands Rail Station for special events, to test the functionality of the app and determine the feasibility of expanding it to include other rail lines. The expansion of MyTix to the Main/Bergen County and Port Jervis lines marks the next phase in a gradual systemwide rail rollout of the program, to be completed by the end of the year.
“Following a successful pilot program on the Pascack Valley and Meadowlands Rail Lines, the expansion of MyTix to the Main/Bergen County and Port Jervis lines is the next step toward our ultimate goal of putting this technology into the hands of all of our rail customers,” said Transportation Commissioner and NJ TRANSIT Board Chairman James Simpson.
“As part of our ongoing effort to tap into the latest technology to improve the overall customer experience, we are expanding our mobile ticketing app to give more customers the ability to treat their smartphones as both a ticket vending machine and rail ticket or pass all in one, providing for a seamless travel experience,” said NJ TRANSIT Executive Director James Weinstein.
MyTix is available for free download on any web-enabled iOS or Android operating system, via the App Store for iOS devices and the Google Play Store for Android devices. To purchase tickets via MyTix, customers must first install the app and then create an account, which will save customers’ profile information and history of ticket purchases for ease of use. Purchased tickets must be activated prior to boarding the train and displayed to train crews upon request (one-way tickets expire two hours and 45 minutes after activation; monthly passes self-activate on the first day of the calendar month and remain active for the entire month; weekly passes self-activate at 12:01 a.m. on Saturday and remain active through 6 a.m. the following Saturday). Customers transferring at Secaucus Junction will need to scan the ticket barcode on the fare gate readers to pass through the gates.
MyTix was designed with input from customer focus groups, as well as NJ TRANSIT frontline rail employees and customer service staff.
For more information on MyTix, visit njtransit.com and go to “Ticket Options,” then click on “MyTix” from the drop-down menu.
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NJ TRANSIT is the nation's largest statewide public transportation system providing more than 895,000 weekday trips on 261 bus routes, three light rail lines, 12 commuter rail lines and through Access Link paratransit service. It is the third largest transit system in the country with 164 rail stations, 61 light rail stations and more than 19,000 bus stops linking major points in New Jersey, New York and Philadelphia.