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NJ TRANSIT INTRODUCES NEW PROCEDURE TO SPEED BOARDING AT PORT AUTHORITY BUS TERMINAL

“Buy Before Boarding” begins October 19

September 17, 2009
NJT-09-103

NEWARK, NJ — NJ TRANSIT is introducing a new procedure at the Port Authority Bus Terminal that will improve the commute by speeding the boarding process, enabling the agency’s buses to get customers home faster.

 

Beginning Monday, October 19, cash will no longer be accepted on buses departing the Port Authority Bus Terminal.  All customers will be asked to “Buy Before Boarding” and have their tickets or passes ready before boarding the bus.   

 

By reducing cash transactions on buses, NJ TRANSIT can reduce delays associated with slow boarding and improve on-time performance.

 

“We hope to further improve bus on-time performance by ensuring that buses leave the terminal on time, allowing us to get customers home faster,” said NJ TRANSIT Executive Director Richard Sarles.  “While we recognize that ‘Buy Before Boarding’ means a change in routine for many customers, we’re asking for their assistance to reduce the time needed for boarding so that everyone can benefit from a speedier commute.” 

 

NJ TRANSIT bus on-time performance for August was 94.4 percent—a 0.9 percent improvement over the same month last year.  Of the nearly 34,000 bus trips scheduled to operate, 1,890 experienced delays.  On-time performance for buses serving the Port Authority Bus Terminal was 92.8 percent for the same month.

 

Most other bus carriers at the Port Authority Bus Terminal have already implemented the “Buy Before Boarding” procedure and have benefitted from improved on-time departures.

 

To get ready for the new boarding procedure, NJ TRANSIT is upgrading 14 Ticket Vending Machines to make them faster, and installing eight new machines to make buying a ticket even easier.  Tickets and passes can also be purchased at any NJ TRANSIT ticket window on the main concourse.  For maximum convenience and savings, customers may wish to consider buying a monthly bus pass.

 

Located in midtown Manhattan, the Port Authority Bus Terminal is the world’s busiest bus terminal and the largest bus terminal in the United States, serving approximately 200,000 passenger trips and 7,000 buses on a typical weekday.

 

About NJ TRANSIT

 

NJ TRANSIT is the nation's largest statewide public transportation system providing more than 895,000 weekday trips on 240 bus routes, three light rail lines and 12 commuter rail lines. It is the third largest transit system in the country with 165 rail stations, 60 light rail stations and more than 18,000 bus stops linking major points in New Jersey, New York and Philadelphia.