You Asked For It!
New technology dispenses change in dollar bills instead of dollar coins

Many of you have asked for Ticket Vending Machines (TVMs) that dispense change in dollar bills rather than dollar coins. Your wish has now been granted.

We've just completed a pilot project using Bank Note Recycler (BNR) technology at the Port Authority Bus Terminal, Penn Station New York and on the Hudson-Bergen Light Rail system. During the test period, select TVMs with this technology successfully provided change in $1, $5, $10 and $20 bills with high customer satisfaction. BNRequipped machines also accept cash payments in denominations of $1, $5, $10, $20, $50 and $100 bills.

NJ TRANSIT is the first transit system in the world to use this new technology, which will now be installed at all 674 TVMs across our bus, rail and light rail systems through the end of 2013, beginning with major terminals.

In addition to enhancing the customer experience, BNR technology helps NJ TRANSIT achieve Scorecard's efficiency and corporate accountability goals by reducing the number of service and cash replenishment intervals, saving more than $1 million per year in the process.

You can watch a video of the new BNR technology on our YouTube page.

More Articles