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Dear Valued Customer

The upcoming Amtrak repair work at Penn Station New York (PSNY) has left all of us in a unique reality. The commute for many of you in July and August will be affected by the project and I appreciate your patience. But the repairs, once completed, will be the first step to provide greater reliability in the future.

The ability of PSNY to accept trains is being reduced to accommodate the Amtrak repair work. As a result, Morris & Essex (M&E) Lines Midtown Direct customers will travel to Hoboken where there is available capacity. We are offering deep fare discounts for M&E Midtown Direct customers. Additionally, there will be cross-honoring with PATH, ferries and buses at Hoboken, and a special ferry route will operate between Hoboken and W. 39th Street in New York.

Customers on other rail lines may notice some changes to their trains, including the number of railcars to make everything operate more smoothly. Crowding conditions may exist on many rail, bus and light rail lines. I do apologize for any inconvenience.

To assist you through the summer, we will have a full complement of yellow-vested employee ambassadors at key locations. Please do not hesitate to ask them for assistance.

We have created a dedicated information portal - www.njtransit.com/theupdate - to keep you updated on Amtrak's progress. We also encourage you to check our website regularly for service updates, and to contact us through our website or by calling us at 973-275-5555.

I can't thank you enough for your patience. I'm confident that, by working together, we will get you where you want to go this summer on the NJ TRANSIT system.

Sincerely,

Steve Santoro
Executive Director, NJ TRANSIT



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